Privacy policy

We collect information that you provide us from donations given, to forms you fill out to contact us, or when you sign up for our newsletter to receive updates from our team. This information is collected and used to communicate with you and also process your donation and provide you with a tax receipt.

You have the choice to visit our website anonymously or choose to provide any of the following information, name, phone number, email address, address, et al. However, payments are made through Pay Pal a private third-party processing company. You can find Pay Pal’s  privacy policy here. We also offer Stripe as a payment option and their privacy policy can be found here.  

You also have an opportunity to set up an account portal. This is available to you to make donating easier in the future. You can also find information for your past donations.

How do we use your information?

We use your information in any of the following ways:

  • To make your experience with us more personalized, we want to make information and access to the website easier. 

  • To share news, updates, and volunteer opportunities through periodic emails.

  • To process and fulfill donations.

  • To process transactions.

  • To provide the best customer service.

Do we use cookies?

Our website does have Cookies, a small data file that provides us information to learn how our marketing efforts have performed. They provide key data telling us what content is most popular as well as provide information as to where you found our website. It is with this information we know how best to reach you, our website visitors and supporters of Veterans Navigation Network. 

This data also provides us with analytics regarding how many unique visitors we have, whether you are visiting us on a mobile device, a tablet, or a desktop. This information tells us how best to format our site to make it easier for our largest demographic. We are also able to use the cookies to remember your "device" so you won't have to re-introducing yourself. 

Do we disclose information to third parties?

We do not sell or provide your information to any outside parties. Our marketing team, accounting team, and administrative team are the only individuals who will see your information. 

How does Veterans Navigation Network secure my information? 

Our website is secured with Secure Sockets Layer, or SSL, it is a technology that secures the connection between your browser and our website.

SSL provides three important security benefits:

  • Privacy: Encrypts the connection between the browser and web server and securely transmits information (like login credentials) to prevent unauthorized parties from eavesdropping.

  • Data integrity: Prevents unauthorized parties from altering data during transmission (when you contact us via our contact form or submit your email through our newsletter sign up).

  • Authentication: Protects against impersonation by requiring web server proof of identity.

On checkout pages, we’re Level 1 PCI compliant and use 128 bit SSL encryption. When you make a transaction on our site, none of your personal information (credit card, banking, or other financial information) is ever stored on our servers. Payment processing is done through Pay Pal, you can read their privacy policy here. Or you can choose to use Stripe, their privacy policy can be read here.

Click through links

Our website may at time provide links to third party websites, such social media sites or another organization; However, our Privacy Policy does not cover or extend to any click through links and only covers this website and data collected on this website. 

Your consent

By use of this website you consent to our Privacy Policy. 

This policy may be updated. 

Updates to this Privacy Policy will be posted at the top of the page and dated for your convenience. 

You can contact Veterans Navigation Network

Should you have any questions you can contact us at info@veteransnavigation.org